Gigified Knowledge Work: Understanding Knowledge Gaps When Knowledge Work and On-Demand Work Intersect
نویسندگان
چکیده
Online freelance platforms can transform knowledge work. However, 'gigification' also presents challenges, including how workers access and work with knowledge, which prior research has not examined. Through a qualitative interview study, we identify disparities in freelancers who for enterprise companies are able to utilize as part of their work, when compared traditional employees similar organizations. We examine 38 (21 freelancers, 17 employees) deploy skillfully mobilize resources meet needs. find that both understand own ability act knowledgeably dynamic, collaborative, negotiated emergent accomplishment. the dynamic dimensions - such helping others see meaning value creating ties between only minimally-legitimized minimally-supported by organizing structures tools. present our results 'knowledge gaps', propose design recommendations reduce these gaps consequently make on-demand more effective sustainable.
منابع مشابه
Negotiating Knowledge Gaps in Dispersed Knowledge Work
Reviews from the two streams of research knowledge based view of the firm and dispersed work – offers evidence for knowledge gaps that exist among dispersed members. Dispersed members therefore cannot take for granted that they have a common context, making dispersed collaboration problematic. A major challenge for such teams is thus to co-create a commonly shared context. This paper examines t...
متن کاملWork and Knowledge
IntroductIon It is widely believed that knowledge work is a relatively new phenomenon and that it constitutes the main form of activity in post-industrial organizations. While the term remains undefined, knowledge work is taken to refer to the knowledge that individuals apply in performing role-related business activities in " knowledge-intensive " organizations. In this scheme of things, the c...
متن کاملPutting Knowledge to Work
The University of Georgia and Ft. Valley State College, the U.S. Department of Agriculture and counties of the state cooperating. The Cooperative Extension service officers educational programs, assistance and materials to all people without regard to race, color, national origin, age, sex or disability An equal opportunity/affirmative action organization committed to a diverse work force.. The...
متن کاملImproving Knowledge Work Processes
1 This working paper addresses the methods and approaches by which firms can successfully improve knowledge work processes. It is derived from a broader research project on " Managing and Improving Knowledge Work Processes, " itself a component project of the " Mastering Information & Technology " sponsored research program at Ernst & Young's Center for Business Innovation. Other working papers...
متن کاملLarge Displays for Knowledge Work
Knowledge workers, a growing component of our modern workforce, have specialized work practices not well served by existing office technology solutions. Our research in designing office systems that better support this class of workers has included an in-depth study of traditional whiteboard use and the development of three large display systems, each addressing different aspects of and work pr...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Proceedings of the ACM on human-computer interaction
سال: 2022
ISSN: ['2573-0142']
DOI: https://doi.org/10.1145/3512940